Client Discovery Questions

Please complete this form to provide us with the necessary information to assist with your digital marketing program.

Business Details
Your Name*
Email*
Company Name*
Please provide a brief description of your business activities. What product or service do you deliver?*
Please list five words that describe your brand*
What tools and platforms are you currently using in your marketing efforts?*
Monthly Marketing Budget*
- $0-$5,000
- $5,000-$10,000
- $10,000-$15,000
- $15,000-$20,000
- $20,000+
What are your goals as a result of this engagement?*

More leads, more customers, increased revenue, greater awareness?
Customer Questions
What is your key target market?*
Who are your main competitors?*
What is your Unique Selling Proposition? What separates you from your peers?*
What is the lifetime value (LTV) of each customer? What is your LTV goal?*
Do you have customer personas? Who is your ideal client?
How much does it cost you to acquire a customer?
Marketing Questions
What ROI have you seen on your current marketing efforts? What are you currently investing in?
What percentage of your customers is generated through online methods?
How do you currently generate leads?*
Do you know what your cost per lead and your lead-to-customer conversion rate is?*
In the event that you were looking for your products/services on the web, what key search terms would you utilise? What might your clients use?

Seb Smith

06:33 27 Mar 18

Andrew and the team at The Marketing Department were a massive help to me when I decided to start my own electrical business. From developing my company website and advising on the best content for social media channels, it wasn't long before I started to see leads coming through from activity online. Would highly recommend to anyone looking to start or grow their business.

McManus Builders

03:12 09 Apr 18

We are delighted with the website created by the Marketing Department for our business. Working wth Andrew and the team has been the best decision we've made as we've experienced a strong rise in online enquiries generated through our site. This has ultimately resulted in a very positive increase in us getting client's to contract and therefore benefitting our bottom line. Great investment and we wouldn't hesitate to recommend their services.

Marnie McManus

11:05 26 Jul 17

I have worked with The Marketing Department on a range of different projects and their service and knowledge is best in town. I have seen incredible results, especially across digital and social channels and this has undoubtedly lead to new business through the door. We love our new website and look forward to continuing to grow our business with the Marketing Department as an extension of our team.

Leighton Boyd

05:43 05 Aug 17

Highly motivated to help you achieve the outcomes you're looking for and good communication throughout the process. My experience with The Marketing Department has been very positive, pleased to recommend.

Brett Humphrys

03:45 17 Jul 17

Andrew was great to work with, and has helped us grow our business beyond what we could do on our own. Would highly recommend The Marketing Department!

Jack Jennings

07:37 30 Jul 19

The team at the marketing department are knowledgeable and helpful. I have used and recommended their services to others several times, and would not hesitate to do so again.

Jamie Broadhurst

09:46 05 Aug 19

I would highly recommended the team at The Marketing Department after they helped us create our website and a video. Their professionalism, knowledge and skills made the experience a huge success.

Adam

09:44 16 Oct 19

Disappointing end to many years of loyal patronage. Many phone calls and emails left unanswered and not returned. Poor attentiveness to adwords and Facebook campaigns and even after offering a potentially lucrative new opportunity, I still did not receive a response. Unfortunately I could not in good conscience recommend their services due to poor service. I would also note that all other reviewers have only left either one or two reviews, which suggests they are not credible.

Joshua Trinchini

19:54 06 Nov 19

The team at The Marketing Department were very easy to work with and they are very knowledgeable in what they do! Would highly recommend them to anyone looking for any marketing needs. We look forward to continuing our work with The Marketing Department!

Three Pillar Coaching

21:57 06 Nov 19

The Marketing Department provide a great service and we really enjoy working with their friendly team!

Millie Looker

02:29 13 Nov 19

The entire team from Adelady are completely over the moon with our brand new website! Working with The Marketing Department team was so easy — they really took on board our directions of colour and style and nailed the brief. It was also great to know that they were flexible and absolutely dedicated to making sure we were happy with the end result — nothing was too hard! We've recommended The Marketing Department to many of our clients and friends and continue to work with them as we grow our online presence. Thanks again guys!

William Crouch

06:50 20 Nov 19

An excellent team who can comprehensively fulfill all of your professional needs. Expert knowledge, extremely professional and committed to guaranteeing successful results!

Mel Eglinton

23:45 19 Dec 19

Andrew, Kristy and team were instrumental in the design and launch of our new website, logos and business cards. From the first meeting the team listened to all of our requirements and exceeded our expectations in every aspect. We can't thank them enough for all of their hard work and for making the process enjoyable and stress free!!

Holly Hammond

13:28 31 Dec 19

We had the help of the marketing department for the collateral for our event. They designed the hard copy invite, Facebook event cover image & menus and we absolutely loved the work they did. Wouldn’t hesitate in recommending them to anyone needing marketing & design support for their business or event. Great to work with, quick turnarounds and quality work.

Ryan Burgess

04:55 14 Jul 20

With The Marketing Departments knowledge, experience and insights, we increased web traffic as well as web sales and our in-store and phone enquiry by huge numbers. Seeing the visible difference makes this a no brainer for us. It was also very convenient having Andrew available to answer any question and explain, in detail, aspects of our campaigns to all stakeholders in the business. We only scratched the surface with the things these guys can do for us, looking forward to engaging them more!

Chris Tsoutouras

00:23 19 Aug 20

Andrew & his team are, put simply, weapons!

Charley Merrill

02:01 20 Apr 23

I recently had the pleasure of working with Andrew from The Marketing Department and I couldn't be happier with the service I received. Andrew was quick to respond to my inquiries, and his knowledge and expertise was evident throughout our interactions.He was extremely helpful in answering all of my questions and providing me with valuable insights and advice that have helped me improve my business.

Client Discovery Questions

Please complete this form to provide us with the necessary information to assist with your digital marketing program.

Business Details

Customer Questions

Marketing Questions

Tell us a bit about you and your business

Only 1 more step

Almost Ready